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Frequently Asked Questions

Find answers to common questions about our services.

How do I access the ebook after purchase?

After completing your purchase, you'll receive an email with download instructions. You can also access the ebook at any time by logging into your account and visiting the "My Purchases" section.

How do the 1-1 video sessions work?

After booking a session, you'll receive a confirmation email with a link to join the video call at the scheduled time. Our sessions are conducted through a secure video platform that works in your browser, so no additional software is needed.

Can I reschedule my video session?

Yes, you can reschedule your session up to 24 hours before the scheduled time. Simply log into your account, go to "My Bookings," and select the reschedule option for your appointment.

Is my payment information secure?

Yes, we use industry-standard encryption and secure payment processing. We never store your full credit card details on our servers, ensuring your financial information remains protected.

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